How do I return an item? Do I need authorization?

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How do I return an item? Do I need authorization?

asked by Tish G. on 5/31/19

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Jacqueline D. on 1/4/20 · Answer 1 · 2020-01-04T09:01Z

Jacqueline D.

on 1/4/20

Yes. They will string you along with emails for a while and then kindly offer you 15 to 25% of your purchase price. Sending a flat rate box to China for about 5 lbs of clothes is around $90.00
This company is terrible.

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Sheila M. on 10/20/19 · Answer 2 · 2019-10-20T06:40Z

Sheila M.

on 10/20/19

You get only 15 days from the delivery date to return your item. You do need authorization. Go to their site and find the return policy. It takes a little digging to find it.

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Cindy d. on 10/17/19 · Answer 3 · 2019-10-17T11:41Z

Cindy d.

on 10/17/19

Good luck mine came from New Jersey address and took several weeks and got only partial crinkled up order

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