Hi Belen M.

We have already registered the return of your order, please complete the return application in order to proceed with the return application. Please pay more attention to your email after the application is sent successfully, and we will follow up your request in time.

You can submit a return request online here: https://noracora.com/contact-us

Steps: return-submit a return request-enter email address-enter order NO.-log in- order details- choose return items and return reasons.

Then we will send you the return steps and return address. Thank you very much for your patience to wait.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.