Thanks for contacting us. We are sorry to hear that.
Sorry that we can not locate your order. Could you provide us with any of the following information to check your order?

1. Order number (priority)
2. Receiver's full name, email address, or telephone number you used to place this order
3. Transaction number or any invoice
4. Merchant name from who you placed the order

To submit your return request, kindly please visit https://noracora.com/order-query, use your email address and order number to check your order - click on "return" button to submit a return request.
You are recommended to use a computer to finish this process.
If you can not submit online, please indicate the item (s) you wish to return and for what reason. We'll submit request for you.
Our email address is service@noracora.com