NFL Shop Questions & Answers

Here’s what consumers have asked with answers from NFL Shop staff and previous consumers.

61 questions answered

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Question:

Checking order 21-13736-2162519637 Checking order 21-13736-2162519637

Answer:

Hello Troy! We apologize for the delayed response. We see the package has been delivered as of December 22,2016. Please reach out to us if there are any issues. Thank you, Chastity

By Chastity S., Team Lead, Executive & Social Relations over a year old

Question:

Hello, i placed an order last night november 22nd and the shipping was $20 which is very high for shipping and the website never told me when my order was expected to arrive and i never got any kind of email explaining anything either. but it did tell me that my order was successful. can someone tell me when i should be expecting to see my jersey?! my order number is 364. Hello, i placed an order last night november 22nd and the shipping was $20 which is very high for shipping and the website never told me when my order was expected to arrive and i never got any kind of email explaining anything either. but it did tell me that my order was successful. can someone tell me when i should be expecting to see my jersey?! my order number is 364.

Answer:

Hello Heather, we would be more than happy to take a look at your order to ensure there aren't any known problems with it. Unfortunately our order numbers are are in a different format than what was provided. Please contact us with your email address, full order number, or billing address so we may better assist!

By Chastity S., Team Lead, Executive & Social Relations over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

NFL Shop Questions & Answers

Checking order 21-13736-2162519637 Checking order 21-13736-2162519637

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