NewChic Questions & Answers

4,544 reviews

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Here’s what consumers have asked with answers from NewChic staff and previous consumers.

534 questions answered

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Question:

My order #37894974. still can't figure out what am i to waiting for : a refund for the out of stock items or the time when the items are back in stock My order #37894974. still can't figure out what am i to waiting for : a refund for the out of stock items or the time when the items are back in stock

Answer:

You'll never get one it's a RIP off I was they ar the worst company ever

By Gary m. over a year old

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Question:

Is newchic a real site? how do i know that i will receive the boots ordered. i am a little skeptical. Is newchic a real site? how do i know that i will receive the boots ordered. i am a little skeptical.

Answer:

You won't receive them and they will tell you all sorts of excuses

By Chris W. over a year old

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Question:

I ordered a shirt and it is too small. sku458098. i want to exchange it for a larger size. i emailed the company and got no response. help. I ordered a shirt and it is too small. sku458098. i want to exchange it for a larger size. i emailed the company and got no response. help.

Answer:

It a scam company that's why

By Edward T. over a year old

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Question:

Where do you ship from and do we have to pay anything on delivery.

Answer:

If you return the goods you pay for both postages.(to You and from you)

By Edward T. over a year old

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Question:

What is the status of order 24134621, placed on thursday, february 2, 2017 @6:47 pm, and paid through paypal??? What is the status of order 24134621, placed on thursday, february 2, 2017 @6:47 pm, and paid through paypal???

Answer:

How long does it take to get your order

By Jackie a. over a year old

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Question:

What is other form of payment aside from credit card What is other form of payment aside from credit card

Answer:

Dear Manuel d. Many payment methods are available. You can check this link. http://www.newchic.com/how-to-pay-hc12.html Any questions, please contact us by live chat or service@newchic.com. Best regards, Newchic team.

By Newchic N. over a year old

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Question:

Where your items are shipped from. where are you located?

Answer:

Do not order from them. Lulugal f**ked me still trying to get my $ back from China.

By wendy P. over a year old

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Question:

How long does it take for newchic to deliver products How long does it take for newchic to deliver products

Answer:

2-3 weeks or even more Don't fall for their fake promises Same products are available at WISH For 1/2 if the price

By Abdo A. over a year old

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Question:

How come you have so much negative? i was about to do order but after seeing reviews, rather not. thanx, roman How come you have so much negative? i was about to do order but after seeing reviews, rather not. thanx, roman

Answer:

Terrible delivery (almost 3 months) horrible customer service. Stay away

By Frank F. over a year old

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Question:

It's first time to use it and i don't know how to order or be sure that i ordered and i don't know how to pay if i don't have credit card and how i'll receive my order . i don't know what to do ?!. thanks in advance hyemi :) It's first time to use it and i don't know how to order or be sure that i ordered and i don't know how to pay if i don't have credit card and how i'll receive my order . i don't know what to do ?!. thanks in advance hyemi :)

Answer:

Good service, good communicatiom! Bravo!

By Robert P. over a year old

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Typical questions asked:

How long does shipping take?
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NewChic Questions & Answers

Is newchic a real site? how do i know that i will receive the boots ordered. i am a little skeptical. Is newchic a real site? how do i know that i will receive the boots ordered. i am a little skeptical.

I ordered a shirt and it is too small. sku458098. i want to exchange it for a larger size. i emailed the company and got no response. help. I ordered a shirt and it is too small. sku458098. i want to exchange it for a larger size. i emailed the company and got no response. help.

Where do you ship from and do we have to pay anything on delivery. Where do you ship from and do we have to pay anything on delivery.

What is the status of order 24134621, placed on thursday, february 2, 2017 @6:47 pm, and paid through paypal??? What is the status of order 24134621, placed on thursday, february 2, 2017 @6:47 pm, and paid through paypal???

What is other form of payment aside from credit card What is other form of payment aside from credit card

Where your items are shipped from. where are you located? Where your items are shipped from. where are you located?

How long does it take for newchic to deliver products How long does it take for newchic to deliver products

How come you have so much negative? i was about to do order but after seeing reviews, rather not. thanx, roman How come you have so much negative? i was about to do order but after seeing reviews, rather not. thanx, roman

Can’t see your question? Ask to get answers from the NewChic staff and other customers.

Where do you ship from and do we have to pay anything on delivery.

Where your items are shipped from. where are you located?