MyVanilla Debit Card Questions & Answers

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Here’s what consumers have asked with answers from MyVanilla Debit Card staff and previous consumers.

6 questions answered

0% answered in 1 day

Question:

My card was stolen can u help My card was stolen can u help

Answer:

My Vanilla prepaid card customer service hell no they can't help you they can't even speak English

By Marty A. over a year old

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Question:

Hi i bought a vanilla visa card, i activate it online it was working fine, now im loced out the website i cant acess my money or anything Hi i bought a vanilla visa card, i activate it online it was working fine, now im loced out the website i cant acess my money or anything

Answer:

ITS BECAUSE THE VANILLA GIFT CARD COMPANY IS A FRAUDULENT COMPANY...

By GEORGE D. over a year old

Question:

When i try to login the message states i have entered an invalid date of birth When i try to login the message states i have entered an invalid date of birth

Answer:

Once again poor poor poor customer service and the and most of the people that are with customer service can I speak complete clear

By Marty A. over a year old

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Question:

Will they steal my ssn Will they steal my ssn

Answer:

( YES BE VERY VERY CAREFUL NOT TO GIVE OUT ANY PERSONAL INFORMATION ABOUT YOURSELF TO THE VANILLA GIFT CARD COMPANY) NOT ONLY DO THEY STEAL YOUR INFORMATION, BUT THEY STEAL YOUR MONEY AS WELL...

By GEORGE D. over a year old

Question:

Why on earth has myvanilla debit card a 4-letter institution number in canada? institution numbers are stand from 3 figures, so i really dont get it. Why on earth has myvanilla debit card a 4-letter institution number in canada? institution numbers are stand from 3 figures, so i really dont get it.

Answer:

My vanilla card prepaid cards have the worst I mean the worst customer service ever in real life

By Marty A. over a year old

Question:

It says my activation code is wrong what do i do It says my activation code is wrong what do i do

Answer:

I KNOW YOUR POST WAS IN 2019, BUT TO ANYONE ELSE WITH THIS PROBLEM, I SUGGEST YOU CONTACT YOUR LAWYER, AS WELL AS LAW ENFORCEMENT...

By GEORGE D. over a year old

Question:

I received a $100.00 prepaid mastercard that won't activate online or by calling in. what's the point in purchasing this if you cant even activate/use

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MyVanilla Debit Card Questions & Answers

My card was stolen can u help My card was stolen can u help

Hi i bought a vanilla visa card, i activate it online it was working fine, now im loced out the website i cant acess my money or anything Hi i bought a vanilla visa card, i activate it online it was working fine, now im loced out the website i cant acess my money or anything

When i try to login the message states i have entered an invalid date of birth When i try to login the message states i have entered an invalid date of birth

Will they steal my ssn Will they steal my ssn

Why on earth has myvanilla debit card a 4-letter institution number in canada? institution numbers are stand from 3 figures, so i really dont get it. Why on earth has myvanilla debit card a 4-letter institution number in canada? institution numbers are stand from 3 figures, so i really dont get it.

It says my activation code is wrong what do i do It says my activation code is wrong what do i do

We're it was used

Can we put more money in the gift card

How can i get a how can i get a card card

I received a $100.00 prepaid mastercard that won't activate online or by calling in. what's the point in purchasing this if you cant even activate/use

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