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MyUS Questions & Answers

5,287 reviews
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Here’s what consumers have asked with answers from MyUS staff and previous consumers.

336 questions answered
17% answered in 1 day
Question:

I am based in australia and i want to buy a mart watch from samsung.com (us website) how to go about it?

Answer:

This is how the MyUS service works: You register for a membership with MyUS. We provide you with an address in the US which you will use when placing online orders. The merchants will ship your orders to MyUS and then we will forward the orders to the shipping address of your choice. You would be charged for the membership fees plus the shipping fees of your items.

By Charlene M., Director, Customer Care
Question:

Hi, my name is fatih im from australia

Answer:

We are pleased to meet you Fatih. Do you have any questions for us in regard to MyUS.com?

By Charlene M., Director, Customer Care
Question:

How much would it cost a $20 item from watsonville california to edmonton alberta canada

Answer:

Our shipping rates for Canada are based on the weight of your package, as well as the courier you choose and even your membership type! You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/

By Charlene M., Director, Customer Care
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Can’t see your question? Ask to get answers from the MyUS staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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