MyUS
Questions & Answers

Shipping rates are based on the weight of the package and the shipping carrier you choose. You can use our Shipping Rate Calculator to estimate the shipping costs at: https://www.myus.com/pricing/calculate-shipping/

Hi! Yes we do. We provide door to door service. You can read more about how it works to Thailand including the rates here https://www.myus.com/tha/

Hi Howard. We are sorry to hear you had issues reaching us in Live Chat. The normal connection time frame is 4 minutes. Occasionally, our representatives are busy helping other members. Please feel free to send us a message on the Contact us page for a reply within a day if you have trouble connecting in Live Chat https://www.myus.com/about/contact/

Hi. We can ship to over 220 countries worldwide. You can check for your country details and the rates we offer to ship there on our site here https://www.myus.com/countries/

Hi Tarek. This does not sound like it is related to our service. We do not accept payment via Western Union. Please contact us here if you have an account with us so we can review what may be needed for your account https://www.myus.com/about/contact/

Hi Ayoyb. Please contact Customer Service so they can help resolve any issue you might be facing with our service or your account https://www.myus.com/about/contact/

Hi Maxime. We can export supplements from the US that are properly labeled to meet US FDA requirements. We would suggest you check with your local Customs for any import issues or requirements for this to your country. You can also read general carrier information regarding shipments to your country plus our rates on our Country page for Mexico here https://www.myus.com/mx/

Hi Jerome. Yes we do! You can review details regarding our service to your country including the rates here https://www.myus.com/sc/

Hi Tannassia. We will provide you with a US address that you will use when you place your order with the seller. They will ship this here and then we will forward this to you. We offer carriers that range in delivery time frame from 2-14 business days depending on what carrier you select. You may review our options and rates here https://www.myus.com/pricing/calculate-shipping/

Hi Vijay. We can assist you with shipping to the Ukraine. You can read more about shipping to your country including rates here https://www.myus.com/ua/