MyTrip Questions & Answers

Hi, just call them up and request the Booking number they have used with the airline and they have to provide it, then request that they release the booking to the airline. If they do, you can deal with the airline directly, if they do not, the airline cannot do anything until the email with the release note is sent. Be firm and request a solution, do not accept a "NO" for an answer and do not pay any additional fee with them because the likelihood for this to occur again is VERY HIGH. In my case they changed one of the connections making it earlier than the landing, arriving at the airport at 5:50 pm and leaving at 4:30pm which was physically impossible to achieve (not to say ridiculous). They did it twice hence my advise. Good luck and never book with them again.

Yes according to their terms and conditions you can in theory but they will charge you for it. In my case, which is documented and is now subject to court action against them, they will delay doing anything until the flight has gone and then they try to charge higher fees. This looks like a scam but it could be incompetence. Beware, they are terrible at service!

I know this reply is late, but for others, they will charge you 45.00 per person (as of 10/17/2023)

I would think you get the ticket around 3 to 5 days. I think they get it confirmed with the airline first.