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MyPerfectResume Questions & Answers

25,145 reviews
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Here’s what consumers have asked with answers from MyPerfectResume staff and previous consumers.

130 questions answered
5% answered in 1 day
Question:

Yes. can i cancel after 14 days and stop billing? reading some reviews stating they keep getting billed after cancellation. thanks

Question:

Did not get any help learning how to get my resume printed in the format. please have a professional call me who speaks english and has patience. 772 8003661 fferraro100@comcast.net francyne ferraro i paid 9.95 for help?

Question:

I understand that people have been complaining that their subscriptions have continued without notice after the 14 days. but has anyone that knew about the 14 day rule and knew to cancel before it was up, have a problem canceling?

Question:

I want to cancel i don't see how to do that.

Question:

How do i get a full refund? i have been charged, but i never signed up for the service, did not go to any web sites for resumes ( why would i. i already have a great job), never authorized any charges, never gave my banking information to myperfectresume, never had any contact with myperfectresume at any time. these transactions are completely unauthorized and illegal.

Answer:

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Now if you are stating that you did not create any account with us or use the service then that will only mean that somebody create an account with you credit card credentials and we could assist you with that if you give us a call to our toll free number which is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST.

By Laura T., Social Media Specialist

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