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on 7/5/18Hello, Srividhya:
Thanks for getting in touch with us!
We encourage you to contact our Customer Service Team regarding your subscription/charges. Please be advised that all of our subscriptions are auto-renewing. We have a continuous billing feature which charges your account after the 14-day trial period and every month afterward unless you choose to cancel your subscription beforehand.
Please contact us at 855.213.0348
Monday Friday 8:00 AM to 8:00 PM (CST).