MyChargeBack Questions & Answers

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Here’s what consumers have asked with answers from MyChargeBack staff and previous consumers.

68 questions answered
6% answered in 1 day
Question:

I have been contacted by one of your staff members benjamin he was good while talking over the phone but i have a feeling that i will be scammed again

Answer:

Manoj: We understand your hesitation. It's natural. No one wants to be bitten by a dog twice. So consider this: 1. We are an associate member of the American Bankers Association (ABA) and a member of Financial Services Complaints Ltd of New Zealand, approved by the Minister of Consumer Affairs to operate as an external dispute resolution scheme in the financial services industry. 2. Our affiliate in the United Kingdom is licensed and regulated by the respected British regulator, the Financial Conduct Authority (FCA). 3. MyChargeBack has been quoted as a trusted authority in articles published by Forbes, The Huffington Post, the Canadian Broadcasting Corporation (CBC), PYMNTS.com, Bankrate, and Fox News, among other respected news outlets. See https://mychargeback.com/category/news/ 4. We only partner with reputable U.S. financial institutions such as Chase and Wells Fargo, which would be impossible if we were a scam. 5. Ask our clients – we'll gladly introduce you to someone who lives in your country. 6. And, in the event your case involves a chargeback, your money goes directly to your bank account and not to ours we trust you to pay us once your case is resolved!

By Reuben E., Customer Satisfaction Manager

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