MyChargeBack Questions & Answers

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Here’s what consumers have asked with answers from MyChargeBack staff and previous consumers.

68 questions answered
6% answered in 1 day
Question:

Solicito que se contacte conmigo, nick, que lleva mi caso

Answer:

Gracias por su mensaje. Se lo transmitimos a Nick. Tenga en cuenta que puede ponerse en contacto con él directamente y agilizar su respuesta escribiéndole directamente a través de la opción de mensajería segura de nuestro Portal de clientes MyChargeBack.

By Reuben E., Customer Satisfaction Manager
Question:

Hi, if one reports a case, what is the procedure?

Answer:

That depends on whether the case involves payment by cryptocurrency, credit card, bank wire, or electronic payment service. You can find explanations of the processes on our website at www.mychargeback.com

By Reuben E., Customer Satisfaction Manager
Question:

Can i get my money back through gcash?

Answer:

It is definitely possible if your meets the right conditions. To know whether it does, we suggest completing the contact form at mychargeback.com/investigation/?a_aid=151065 and one of our agents will get in touch within two business days to schedule for you a free, non-obligatory consultation.

By Reuben E., Customer Satisfaction Manager
Question:

Answer:

We can provide you with a free consultation in order to determine what can be done on your behalf. Just complete the contact form at https://mychargeback.com/investigation/?a_aid=151064 and one of our agents will get in touch within two business days to schedule a phone or video call.

By Reuben E., Customer Satisfaction Manager
Question:

I registered to this company gls ( global law solution) they call me and they used also chargeback. are you associate with them?

Answer:

No we are not. We only do business as MyChargeBack.com

By Reuben E., Customer Satisfaction Manager
Question:

Hi i tried your canada number it said i can't call on this number?

Answer:

Was the number (647) 370-5071? That's the number and it was tested internally this morning. It was indeed working.

By Reuben E., Customer Satisfaction Manager
Question:

How do you stay in business, perpetrating your lies of helping fraud victims?

Answer:

Obviously, because we do not lie or commit fraud. And when clients encounter complications along the way they communicate with us. They will also work with us to review their cases if that is necessary afterwards. We regret that you have so far chosen not to do so.

By Reuben E., Customer Satisfaction Manager
Question:

Hola solo para preguntar sofía lemos es parte del equipo de mychargeback para poder hacer un depósito que me ha pedido por el trabajo

Answer:

Sí, es una de nuestras agentes hispanohablantes. Y has hecho bien en preguntar.

By Reuben E., Customer Satisfaction Manager
Question:

Did you get your money back from a pig butchering scam

Answer:

Vickie: Are you asking MyChargeBack or the visitors to this page?

By Reuben E., Customer Satisfaction Manager
Question:

How long could chase back the money after cryptocurrency fraud

Answer:

Each case is different. Everything depends on the details. Some cases have to go to trial and can take years. Others, especially those in which the initial payment was made in fiat currency by credit card, can take just a couple of months.

By Reuben E., Customer Satisfaction Manager

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