Is this the company whom i paid over 1k? Since they need provide me with Chargeback letter to my bank but the bank refused & they shld refund me back.

Question

Reuben E. · Accepted Answer

Scorpio G: If you let us know who you are or what your case number was we can review your file. Perhaps an appeal can be lodged with the bank regulator. Keep in mind that we cannot and do not guarantee that every chargeback case will be successful, since the ultimate decision to refund you rests solely with the banks, not with us. Therefore, the contract our clients sign specifies that we do nor provide refunds. While we only accept cases that meet the chargeback guidelines established by the relevant credit card network, banks do make mistakes. What we can and do guarantee is that we will invest 100% of our effort on your behalf.

MyChargeBack
Questions & Answers