MorningSave Questions & Answers

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Here’s what consumers have asked with answers from MorningSave staff and previous consumers.

65 questions answered
3% answered in 1 day
Question:

I would like to know why you do not answer e- mails considering you do not have a phone # ?? i personally e- mailed 6 times for a shipment never recei

Answer:

A: Hi Michelle, Our Customer Support team can help you with any questions you may have. We're available via email, M-F. You may reach out by clicking the "I Need Help With This" button on your order confirmation email, or by heading to https://morningsave.com/support. We'll get back to you within 1-2 business days.

By Jackie G.,
Question:

Get bill off credit card

Answer:

Hello Ion, Our Customer Support team can help you with billing questions. We're available via email, M-F. You may reach out by clicking the "I Need Help With This" button on your order confirmation email, or by heading to https://morningsave.com/support. We'll get back to you within 1-2 business days. Hope that helps!

By Jackie G.,
Question:

Are you going to get any more black humidifiers in that was on the show today ?

Answer:

Hi Pat! I do see that the black Humie Ultrasonic Cool Mist Humidifier (https://morningsave.com/deals/humie-cool-mist-humidifier-1) is sold out at this time. I don't know if or when we'll be able to score more of those. The white is still available, though!

By Jackie G.,
Question:

I'd like to know how to return a necklace that i purchased.

Answer:

Hello Judi, Our Customer Support team is available via email, M-F. You may reach out by clicking the "I Need Help With This" button on your order confirmation email, or by heading to https://morningsave.com/support. We'll get back to you within 1-2 business days. Hope that helps!

By Jackie G.,
Question:

Good morning yes i need help please

Answer:

Hello Terri, You can reach our customer support team via help button on our site, or by heading directly to https://morningsave.com/support.

By Jackie G.,
Question:

Answer:

Hello Didia! We don't offer recurring shipments on any product at this time. When you place an order, there is no future commitment or enrollment for another shipment. We do, however, offer a Membership that currently includes Free Shipping. If you'd like to join that program, it is a recurring subscription you can join during checkout. If you'd like to place an order and pay the per - order shipping, that's just as easy during checkout.

By Jackie G.,
Question:

I purchased a mlondon hobo purse that i saw on tv. it is much bigger than it appeared on tv i would like to return

Answer:

Hello, You can reach our customer support team via the "I need help with this" button on your order confirmation, or by heading to https://morningsave.com/support.

By Jackie G.,
Question:

Reset passwords

Answer:

Hello Carol, Click "Account" from the top right menu, then click "sign in". You can reset your password by clicking the "I FORGOT MY PASSWORD" link on the login page. If you're having more trouble, please contact our customer support team at https://morningsave.com/support Thanks!

By Jackie G.,
Question:

How do you quit morningsave?

Answer:

Hi Carole! If you have an active Membership you'd like to cancel; head to https://morningsave.com/membership and click the cancel link. If you need further assistance, please write into https://morningsave.com/support and we'll be happy to help.

By Jackie G.,
Question:

Answer:

Hi Virginia, The warranty for each product we sell is listed on the product page. The text of the warranty is a direct link to the warranty. (Meaning if you click "2-Year Conair" it'll link to the Conair warranty page.) If the manufacturer, or other source, are the listed warranty, they will handle warranty claims directly. When we are the warranty provider, that text and link will come back to our warranty page and our customer support team will process warranty claims. Hope this helped. :)

By Jackie G.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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