MobStub Questions & Answers

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Here’s what consumers have asked with answers from MobStub staff and previous consumers.

34 questions answered
32% answered in 1 day
Question:

I oder a purse i have not received it yet i would like my money back on my account my oder number is 2823297 thank you can call me please 517 657-7949

Answer:

Good luck with that! They are terrible and any good review is FAKE!

By Jeannee P.
Question:

I would like to buy several sterling silver jewelries. are they really was made from sterling silver? i have allergy to steel, copper, brass and other jew. metal.

Answer:

If I had to guess I would say know. The jewelry is complete JUNK!

By Cynthia L.
Question:

Hi, i just got the two led lighted hats i ordered. i can't figure out how to turn on he lights. help? thanks, sue scon1965@hotmail.com

Answer:

It is on the side of the box. There is a switch

By Barbara P.
Question:

Do you ship to oregn?

Answer:

Yes, we ship to every state within the Continental US.

By MobstubSupport S.,
Question:

Hi, why is your shipping so expensive?

Answer:

A standard shipping fee is charged for each item individually depending on its weight. It's part of our streamlined way we can offer you the best prices available. Should you need any further assistance, please don’t hesitate to contact us again.

By MobstubSupport S.,
Question:

Yes, i have sent (2) emails regarding sheets i received that the elastic is torn & now it does not fit the mattress

Answer:

PM us so that we can arrange a replacement for you.

By MobstubSupport S.,
Question:

Why don't you have a phone number available at customer service? it is very bothersome not to be able to talk to someone when a problem arrives. if i cannot get a replacement for the sheet set you sent that does not fit my mattress, i will not order from you again. johnnie s watts

Answer:

Please email us at support@mobstub.com and you will receive a personal response within 1-2 business days!

By MobstubSupport S.,
Question:

How to track order #1741254

Answer:

PM us for your tracking number!

By MobstubSupport S.,
Question:

Hi this is neatra, rook, i was concerned because i have not yet receive my order.

Answer:

Please PM us at support@mobstub.com and we will be more than glad to provide you with the tracking details for your order.

By MobstubSupport S.,
Question:

I keep being told as rejected. why?

Answer:

Thank you for contacting us. Please PM us at support@mobstub.com so that we can better assist you.

By MobstubSupport S.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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