MobStub Questions & Answers

735 reviews

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Here’s what consumers have asked with answers from MobStub staff and previous consumers.

34 questions answered

32% answered in 1 day

Question:

Just checking to see if you guys have a shipping discount coupon? Just checking to see if you guys have a shipping discount coupon?

Answer:

I would not recommend buying anything from this site. I bought one thing and will never buy again.

By Carol P. over a year old

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Question:

Can i pay for an order using an amazon gift card? Can i pay for an order using an amazon gift card?

Answer:

I Will never order from them again, never got my order or a response to my emails!... this company have about almost 200 complains, I did report it to the Better Business Bureau, after I read all the complains!... Bad Company!

By cristina m. over a year old

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Question:

I wanted to order the white comforter but with all the terrible reviews i just can see taking a chance when it says there is no customer service, they cant get a hold of u. the material is inferior. i make website as my business and going thru this,,, it is terrible you can get to the place to order it... it make me feel that this is an out of the us scam. not covered by aus or az strigent laws in place either ithought the comfortable looked good but now with how much ( in and in this 30 mins) still not to the order stage. no real iron clad iron clad return policy,,,,,, where is this made china? is there any goose down? I wanted to order the white comforter but with all the terrible reviews i just can see taking a chance when it says there is no customer service, they cant get a hold of u. the material is inferior. i make website as my business and going thru this,,, it is terrible you can get to the place to order it... it make me feel that this is an out of the us scam. not covered by aus or az strigent laws in place either ithought the comfortable looked good but now with how much ( in and in this 30 mins) still not to the order stage. no real iron clad iron clad return policy,,,,,, where is this made china? is there any goose down?

Answer:

Do not order, my sheets were not as advertised. They were supposed to fit up to a 15in mattress and be 1000 count sheets. They were at best 300 count (feel really cheap & flimsy) and will only fit a 10in mattress. They refused to refund my money stating it was a "final sale". This company is horrible.

By Gary B. over a year old

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Question:

Does anyone know how you email mob stub. i've tried several different addresses and it gets returned back saying that email recipient doesn't exist. thanks Does anyone know how you email mob stub. i've tried several different addresses and it gets returned back saying that email recipient doesn't exist. thanks

Answer:

Hey Barbra, Deb here from Mobstub Support. Please email us at support@mobstub.com and we will respond to your email within the day. I look forward to hearing from you. Thanks :)

By MobstubSupport S., over a year old

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Question:

I ordered 2 bracelets, there was not an option for size, one is the perfect size, and the other is way to big. what do i need to do to get it exchanged for a smaller one, or can i? thank you, bikki queen

Answer:

You Will need an act of God to get your bracelet exchanged

By sandra r. over a year old

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Question:

Are the mkf purses real i would like to know before i buy them thank you. Are the mkf purses real i would like to know before i buy them thank you.

Answer:

I don't know but I spent $232 and all of my items which ranges from Bluetooth arooud the neck head phones to selfie stick jewelry were all trash and very inferior products I strongly recommend that u pay the price that way u know for sure u r getting quality

By Marquita B. over a year old

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Question:

Re: (# 822198) (# 829858) no response after numerous requests for help. requests simply generate new ticket numbers. Re: (# 822198) (# 829858) no response after numerous requests for help. requests simply generate new ticket numbers.

Answer:

I am having the same issue with them. I am now disputing the charge to my account through paypal, the company is THAT bad.

By Jeannette J. over a year old

Question:

Why are there so many negative reviews? now i'm uneasy about making a purchase.

Answer:

Don't waste your time. This is the worst customer service I have ever encountered, and still have not got what I ordered on the 8th after UPS acknowledged it was lost.

By Jeannette J. over a year old

Question:

I have not received my order no. 4089962 for a blue cross-body purse. the tracking number somehow became delete from an email i had received. I have not received my order no. 4089962 for a blue cross-body purse. the tracking number somehow became delete from an email i had received.

Answer:

I need the addresses of facility in Rahway\or linden I need to send back my Red (body bag) the red is muted There is no packing slip no address label, address on front destroyed. Cell#908-591-8088 BM@yahoo.com.

By Barbara M. over a year old

Question:

How do i return a cross body purse that i ordered . it is too small. How do i return a cross body purse that i ordered . it is too small.

Answer:

Please e-mail instructions to return purse which is to small thank you!

By Linda M. over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MobStub Questions & Answers

Just checking to see if you guys have a shipping discount coupon? Just checking to see if you guys have a shipping discount coupon?

Can i pay for an order using an amazon gift card? Can i pay for an order using an amazon gift card?

Are the mkf purses real i would like to know before i buy them thank you. Are the mkf purses real i would like to know before i buy them thank you.

Re: (# 822198) (# 829858) no response after numerous requests for help. requests simply generate new ticket numbers. Re: (# 822198) (# 829858) no response after numerous requests for help. requests simply generate new ticket numbers.

Why are there so many negative reviews? now i'm uneasy about making a purchase. Why are there so many negative reviews? now i'm uneasy about making a purchase.

I have not received my order no. 4089962 for a blue cross-body purse. the tracking number somehow became delete from an email i had received. I have not received my order no. 4089962 for a blue cross-body purse. the tracking number somehow became delete from an email i had received.

How do i return a cross body purse that i ordered . it is too small. How do i return a cross body purse that i ordered . it is too small.

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Why are there so many negative reviews? now i'm uneasy about making a purchase.