Mint & Lily
Questions & Answers

How easy is it to get a hold of customer service at Mint & Lily?

Asked by Stephen T. on 2/1/2022

4 Answers
Sarah P.5/13/2025

They were super responsive by email! They always got back to me within about 10 minutes.
Rob L.1/17/2025

You can only communicate through email. No phone number that I could locate. I takes a little under two weeks for the order to arrive.

It says they give refunds, but it turns out they only give partial refunds. So that turned out to be a lie.
Paula N.2/12/2024

Took 6 weeks of non stop lies and ghosting. Posted their terrible rating from BBB, and like a miracle it appeared the next day. And if you read the BBB website, this company hasn't even responded to them!
Samuel T.2/1/2022

Only with threats to report them to your credit card company and the BBB will they respond to emails.

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