MiniInTheBox Questions & Answers

Sorry for the late reply. If you have instrests in dropship business with us, please send emails to address, am@dropinthebox.com

Sorry for the late reply. Yes you could pay with American Express. More details of the payment methods on our site, please check below link. http://www.lightinthebox.com/knowledge-base/c1227/a2996.html

Sorry for the late reply. If you received a wrong products or have any other questions about the order on our site, please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. They will be glad to provide professional help. You may refer to this link: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Sorry for the late reply. It depends on the processing time of the exact item and shipping time. You could check the processing time on the product page. Shipping time depends on the processing time and paid shipping method: Express Expedited: 3-4 business daysLocal Standard Shipping: 3-5 business daysPostal Expedited: 5-8 business daysPostal Service - Tracking: 10-18 business daysPostal Service - No Tracking: 10-20 business days Thank you for shopping with us.

Please kindly note that the payment platform we're using could let us securely accept payments made on the web or on mobile browser, worldwide, WITHOUT handling payment data. For customers making purchases on our website, the process is entirely seamless with consistent branding throughout the checkout process. Because payment data is transmitted from customers directly to the platform. So we'll never touch or get your payment details. Our website is a very professional website with high reputation, so please don't be worried about the security of our website, it's very safe.

The tariff charge depends on the import policy of your country. We are located in China. For specific details about the import policy, please consult with your local Customs about the specifics of such policy. Thank you for shopping with us.

Sorry for the inconvenience. Please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. They will be glad to provide professional help. You may refer to this link: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

Please log in to your account on our site and go to My Order; then, click the related Order Number that you need help with to submit a ticket for customer service. They will be glad to provide professional help. You may refer to this link: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

The refund take 7 to 25 business days to be reflected in your account. If you still desire the items, you may place a new order with us.

The tariff charge depends on the import policy of your country. We are located in China. For specific details about the import policy, please consult with your local Customs about the specifics of such policy. Thank you for shopping with us.