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Mercari Questions & Answers

2,362 reviews
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Here’s what consumers have asked with answers from Mercari staff and previous consumers.

50 questions answered
0% answered in 1 day
Question:

Why they steal the sellers money?

Question:

Why have mercari resorted to shady business practices stealing from people?

Question:

I placed my order...you confirmed my order and then you asked me to verify my e-mail a day later. went i went to verify it the screen went blank and i

Question:

What happens when you get reported for spam? i was only asking a ? and i thought it was unfair to get reported for spam,but i don't know what happens?

Question:

I paid for and ordered a ipad mini, i got an empty box with nothing in it, i don't know if they made a mistake or it was fraud. i am jack alligood

Question:

I asked for a discount and ship my order nda

Question:

I called last night. i had 2 orders cancelled. same item and it was cancelled on the 3rd day from both sellers.

Question:

I paid for the postage and didn't use the label. how do i get credit?

Question:

I was wondering what happens if i ship my items and the person does not pay me or send the items back?

Question:

Should it foundation classic pump have had the lid removed? silver is separated-->white lid & i am wondering if my seller refilled w/ something else.

Can’t see your question? Ask to get answers from the Mercari staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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