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Mercari Questions & Answers
2,340
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Here’s what consumers have asked with answers from Mercari staff and previous consumers.
50
questions answered
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Question:
I can't figure out how to request a refund for an item that arrived damaged/broken. all i find on the website are faqs. very very frustrated and angry
Question:
I purchased some mens nike jackets for christmas. the last one sent on 12/20/22 was supposed to be new/like new. it arrived with stains and had been?
Question:
I purchased some mens nike jackets. the astih
Question:
Why would trade commission allow such company to run business?
Question:
My bank account says payments are pending, so what i was reading earlier questions was that you guys hold the payments until we receive our package?
Question:
Mercari app lost, made new one, confirmed by mercari. mental illness and i made 87.00, they shut my account and won't give money i made. google too.?
Question:
How do i follow up on an item that i bought on mercari.
Question:
I need to know how to get in touch with someone at mercari. i believe a current seller is selling counterfeit items. my e-mail poprivetts2yahoo.com
Question:
I purchased a item i asked as a curtesy the seller to contact me about the item and there's been no response. i need help.
Question:
How are website users on mercari.com supposed to 'accept' the new terms of service? there is no online form with a yes or no box to check yes or no!
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What is the return policy?
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