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Mercari
Questions & Answers

2,399 reviews

Here’s what buyers have asked with answers from Mercari staff and previous consumers.

50
questions answered
0%
answered within 1 day
Question:

I need to know how to get in touch with someone at mercari. I believe a current seller is selling counterfeit items. My e-mail poprivetts2yahoo.com

Question:

I purchased a item I asked as a curtesy the seller to contact me about the item and there's been no response. I need help.

Question:

How are website users on mercari.com supposed to 'accept' the new terms of service? There is no online form with a yes or no box to check yes or no!

Question:

Why they steal the sellers money?

Question:

I originally sold a Louis Vuitton never full pm bag, I got it authentication from Mercari, now seller wants to return claiming fake? Can they do that?

Answer:
If buyer opened pkg when they rcvd it and stated it was as advertised they can't come back at a later time for refund. Buyer has 3days to rate Seller and only then is Seller paid
By Bonnie T., over a year old
See another answer (1)
Question:

Why have Mercari resorted to shady business practices stealing from people?

Question:

I placed my order...you confirmed my order and then you asked me to verify my e-mail a day later. Went I went to verify it the screen went blank and I

Question:

What happens when you get reported for spam? I was only asking a ? and i thought it was unfair to get reported for spam,but I don't know what happens?

Question:

How does Mercari authenticate Louis Vuitton handbags and wallets?

Answer:
They don't. Tons of fake items are sold to unsuspecting customers. Steer clear!
By Cherie h., over a year old
See another answer (1)
Question:

I paid for and ordered a iPad mini, I got an empty box with nothing in it, I don't know if they made a mistake or it was fraud. I am Jack Alligood

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