MDG Questions & Answers

Here’s what consumers have asked with answers from MDG staff and previous consumers.

225 questions answered

12% answered in 1 day

Question:

I got a laptop sept.2018 for $499.90 . i pay $7.00 weekly, checked my account and it shows i still have 184 more payments!! how is that even possible I got a laptop sept.2018 for $499.90 . i pay $7.00 weekly, checked my account and it shows i still have 184 more payments!! how is that even possible

Answer:

Hello, Please note that you applied for financing and there is interest to be considered. However, this is an open term loan and you can make extra payments or pay in full anytime. Give us a call at 1-800-906-0976 ext 352 and we'll look into this for you and provide you with a payment history from the day one until now.

By Ivana V., over a year old

Question:

Are they a legit company or did they just steal my money? Are they a legit company or did they just steal my money?

Answer:

They're legit. The process takes quite a bit of time, about 2 weeks total for me. And then they ship it out. As it's a line of credit, I expected it to be so. They provide you with full tracking info and every doc you need in the even that something were to happen to whatever you bought. It takes quite awhile, but I do like these guys!

By Austin B. over a year old

Question:

How can i get a higher credit limit How can i get a higher credit limit

Answer:

Hello, We can't increase the amount approved, it's based on your application. However, if this is not your 1st order for us, you can reach the finance department and ask for a credit increase. Credit increase depends on the age of the account, your payment history and remaining balance.

By Ivana V., over a year old

Question:

What happens if i want something exceeding the credit limit What happens if i want something exceeding the credit limit

Answer:

Hello, You can always pay the difference to proceed with the order.

By Ivana V., over a year old

Question:

I was approved for 1700 if i make my first payment december 5th is it possoble to receive items before christmas? I was approved for 1700 if i make my first payment december 5th is it possoble to receive items before christmas?

Answer:

Hello, We recommended scheduling the payment(s) before or on December 4th to make sure you'll get your items before Christmas. Please visit https://secure.mdg.ca/content/?type=shipping and give us a call at 1-800-0976 ext 356 and we'll look into this for you.

By Ivana V., over a year old

Question:

I financed a laptop with mdg. how long will it take to pay of my $1033.00 balance by paying the minimum payments of 29.04 biweekly? I financed a laptop with mdg. how long will it take to pay of my $1033.00 balance by paying the minimum payments of 29.04 biweekly?

Answer:

Hello, Please reach out to the finance department at 1-800-906-0976 ext 340 and they will provide you with all the information.

By Ivana V., over a year old

Question:

How many payments have to be made before the item actually ships How many payments have to be made before the item actually ships

Answer:

Hello, Normally, we ship after 1st payment is received. However, sometimes a series of payment is requested first.

By Ivana V., over a year old

Question:

Today is the day of my downpayment yet they haven't tried to bill me can u help me Today is the day of my downpayment yet they haven't tried to bill me can u help me

Answer:

Please give us a call at 1-800-906-0976 ext 356 and we'll look into this for you. Thank you.

By Ivana V., over a year old

Question:

Hey i have a question Hey i have a question

Answer:

Hello, Thanks for getting in touch! How can we help?

By Ivana V., over a year old

Question:

Do i have to assemble the furniture myself if i order a living room set ? Do i have to assemble the furniture myself if i order a living room set ?

Answer:

Hello Ifni, thanks for getting in touch. Yes, some assembly is required.

By Ivana V., over a year old

1234567...28

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MDG Questions & Answers

I got a laptop sept.2018 for $499.90 . i pay $7.00 weekly, checked my account and it shows i still have 184 more payments!! how is that even possible I got a laptop sept.2018 for $499.90 . i pay $7.00 weekly, checked my account and it shows i still have 184 more payments!! how is that even possible

Are they a legit company or did they just steal my money? Are they a legit company or did they just steal my money?

How can i get a higher credit limit How can i get a higher credit limit

What happens if i want something exceeding the credit limit What happens if i want something exceeding the credit limit

I was approved for 1700 if i make my first payment december 5th is it possoble to receive items before christmas? I was approved for 1700 if i make my first payment december 5th is it possoble to receive items before christmas?

I financed a laptop with mdg. how long will it take to pay of my $1033.00 balance by paying the minimum payments of 29.04 biweekly? I financed a laptop with mdg. how long will it take to pay of my $1033.00 balance by paying the minimum payments of 29.04 biweekly?

How many payments have to be made before the item actually ships How many payments have to be made before the item actually ships

Today is the day of my downpayment yet they haven't tried to bill me can u help me Today is the day of my downpayment yet they haven't tried to bill me can u help me

Hey i have a question Hey i have a question

Do i have to assemble the furniture myself if i order a living room set ? Do i have to assemble the furniture myself if i order a living room set ?

Can’t see your question? Ask to get answers from the MDG staff and other customers.