MDG Questions & Answers

Here’s what consumers have asked with answers from MDG staff and previous consumers.

225 questions answered

12% answered in 1 day

Question:

When will my item be shipped? When will my item be shipped?

Answer:

Hello Nicholas, We would be happy to help and provide you with more details but we need some information to locate the account. Please give us a call at 1-800-906-0976 x 356.

By Ivana V., over a year old

Question:

If i order when do you ship do i have to make a certain amount of payments first If i order when do you ship do i have to make a certain amount of payments first

Answer:

Hello there, Yes, generally one payment is requested before shipping.

By Ivana V., over a year old

Question:

Who handles the shipping? i.e. carrier? Who handles the shipping? i.e. carrier?

Answer:

Hello, The packages are shipped via UPS, Sameday, Ceva depending on the item.

By Ivana V., over a year old

Question:

I would like to buy a gaming system for my son n law. i'm currently in new brunswick canada and he lives in maine. do i finance in canada or the us. I would like to buy a gaming system for my son n law. i'm currently in new brunswick canada and he lives in maine. do i finance in canada or the us.

Answer:

Hello, If you're a resident of Canada, visit www.mdg.ca to apply. We'll ship the item to your place.

By Ivana V., over a year old

Question:

Does the furniture come assembled Does the furniture come assembled

Answer:

Hello, It depends on the article. For some, a certain assembly is necessary. You can check this on our website in the product specifications section.

By Ivana V., over a year old

Question:

Do you finance to someone who is currently working through a consumer proposal? Do you finance to someone who is currently working through a consumer proposal?

Answer:

Hello Mark, Thanks for getting in touch. Unfortunately, we don't.

By Ivana V., over a year old

Question:

What happens after my first payment gets taken out? how long would it be before i receive my order? What happens after my first payment gets taken out? how long would it be before i receive my order?

Answer:

Hello, It takes from 3-10 business days to receive the order.

By Ivana V., over a year old

Question:

Hello i'm trying to change my banking information but it won't allow me Hello i'm trying to change my banking information but it won't allow me

Answer:

Hello, Please give us a call at 1-800-906-0976 x 356 and we would be happy to help.

By Ivana V., over a year old

Question:

How many days i need for receive a order? How many days i need for receive a order?

Answer:

Hello, It takes 3-10 business days to receive the order from when you've completed all the steps online.

By Ivana V., over a year old

Question:

How much do i need to put down on my order peer every hundred dollars i order How much do i need to put down on my order peer every hundred dollars i order

Answer:

Hello, To check the exact biweekly/monthly payment please give us a call at 1-800-906-0976 x 356 and we'll provide you with more detailed information as we need your order ID number to locate the account.

By Ivana V., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

MDG Questions & Answers

When will my item be shipped? When will my item be shipped?

If i order when do you ship do i have to make a certain amount of payments first If i order when do you ship do i have to make a certain amount of payments first

Who handles the shipping? i.e. carrier? Who handles the shipping? i.e. carrier?

I would like to buy a gaming system for my son n law. i'm currently in new brunswick canada and he lives in maine. do i finance in canada or the us. I would like to buy a gaming system for my son n law. i'm currently in new brunswick canada and he lives in maine. do i finance in canada or the us.

Does the furniture come assembled Does the furniture come assembled

Do you finance to someone who is currently working through a consumer proposal? Do you finance to someone who is currently working through a consumer proposal?

What happens after my first payment gets taken out? how long would it be before i receive my order? What happens after my first payment gets taken out? how long would it be before i receive my order?

Hello i'm trying to change my banking information but it won't allow me Hello i'm trying to change my banking information but it won't allow me

How many days i need for receive a order? How many days i need for receive a order?

How much do i need to put down on my order peer every hundred dollars i order How much do i need to put down on my order peer every hundred dollars i order

Can’t see your question? Ask to get answers from the MDG staff and other customers.