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How easy is it to get a hold of customer service at Maven Writers?
asked by Eric H. on 1/27/19
7 Answers
Their customer service is the only aspect I'd rate them positively in.They are on hand to help with answers.It's only that they can't lower their prices.
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The online chat service was with an agent both the times i tried reaching them. I don't know if its 24/7
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The live online platform is easy to chat with. Response is almost immediate and they never use bots.
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Just once got to talk to them on phone.All the other times it has been through online chat.
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It is not that hard. The live chat agents have always been on hand to help whenever I need assistance.
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Pretty easy actually.The representative was quick with the responses too.
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I did it through live chat.I didn't call. Honestly, I think it is cheaper to chat online than to make a phone call.
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