Match Questions & Answers

Here’s what consumers have asked with answers from Match staff and previous consumers.

38 questions answered

18% answered in 1 day

Question:

My god, what does it take to get auto-renewal turned off? hundreds of web complaints apparently have no effect on your "customer service" policy.

Question:

Why won't match allow you to read your inbox of received e messages free of charge? why must you subscribe just for that?!

Question:

Match randomly blocked my profile not even 1 month into my 3 month subscription, i have sent an email and no reply a week later please tell me how to go about unblocking my account i paid for

Question:

I want to unsubscribe now. no $#!ing run around. why can't i? I want to unsubscribe now. no $#!ing run around. why can't i?

Answer:

You have to email them, it is a time consuming way but is the only way to

By Rob R. over a year old

Question:

Have been trying to register on match.com when i get to a point my profile was brought down. what is going on?

Question:

I was just charged a 119 dollars only singed up for 1 mounth of seniors match.com

Question:

Question:

When you were told a rapist was raping your site members, why did you ignore the reports, and allow him to continue raping your members?

Question:

How do i get you to stop sending me any emhowails. i do not want you to contact me

Question:

I have been trying numerous time to get my profile created and it has not been going through

123456

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Match?