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Madame Bridal
Questions & Answers

165 reviews

Here’s what buyers have asked with answers from Madame Bridal staff and previous consumers.

3
questions answered
0%
answered within 1 day
Question:

hello, is Brad the owner?

Question:

if you order a wrong size, can u exchange?

Question:

I placed an order 05/24/16. Your answer:"Thank you for placing an order with us. You will receive an updated email with your expected delivery within 2 Business Days". Why havent you answered me for so long? I wont need this dress in a month. You ignore my emails and dont answer in chat. I am disappointed with your service and I want to get back my money. Order #100020261

Answer:
We do not conduct business on Sitejabber. Please contact our shop at 561-736-8588 and we will be happy to assist you.
By Sara J., over a year old
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Question:

Yes I placed an order for a daymor 5001 uk16. On the 26 march I am unable to track this parcel it is for my wedding on the 14 May I must have it before then to see if it fits. I have tried to contact you to no avail no one is answering emails which is sad. I am a customer l Hope you can help email lynne@kentf1.karoo.co.uk

Question:

Are the dresses authentic?

Answer:
Thank you Stephanie. I guess dozens of positive reviews is not adequate enough for Katie F
By Brad S., over a year old
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Question:

Has anyone ordered from this site? I want to order a bridal dress, but a local shop says to NEVER order online b/c the sizes could be off, or it could be a cheap Chinese replica. I called Madame and they said that they order directly from the designer and I wouldn't have any issues with sizing (if I order the same size that I tried on in the store that fit me great, but need it in white), but am wondering if I should be wary. Waiting to hear from someone... the sooner the better!

Answer:
The dresses are authentic. Please don't base your collective decision on one review. Go back to the designer's original website and check Madame Bridal out. They are in Boynton Beach, Florida and all dresses are authentic from the original designers.
By Brad S., over a year old
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