Luvme Hair Questions & Answers

Hi Sarah, It is according to how to install it, our wigs can install glueless or with glue. Most of our wig come with combs and adjustable straps, some also come with elastic band. These can help install the wig well. We sell wig grip too, it helps to secure the installation. For the baby hair, you can use the edge cream to lay down them well.

Hi Patricia, If you want to return, pls contact our customer service Stella@luvmehair.com. Stella will tell you the return process. After confirm the return order, we will provide return information for you.

Hi Jai, May I know what kind of product do you mean? Hair care product or other thing? Hope you can provide some more details. We will check and solve your problem. Pls don't worry.

Hi Julie, The cap size of our summer celebrity wig is medium cap size 22.5 inch.

Hi Sandy, Yes we can also ship to UK. There is no extra fee, you can just order on our website, we will handle your order soon.

Hi Raymonde, Here is the link of our website: https://shop.luvmehair.com/ How about try again?

Hi Doris, Sorry we don't have this kind of sample service. You can take an order at first, when it arrives, if you don't like it, you can return it to us, that is no problem. Pls kindly check our return policy: https://shop.luvmehair.com/pages/return-policy

Hi, my friend, May I know your order number and what kind of wig you purchased? Our wigs come with medium cap size 22.5 inch. If it is big for you, would you like to try to fold the elastic band and sew it a little bit, this will be tighter to hold secure. But as far as possible, do not sew the part that touches the lace. Some customers will use the headband to make the wig more fit. How about a try? Here's the link you can check: https://shop.luvmehair.com/products/wig-grip-adjustable-elastic-comfort-headband-fastener-adjustable-wig-band For our full lace and 13x6 lace frontal wig, the wig cap can't change, only medium cap size 22.5 inch. For our 360 lace wig, customized 4x13 frontal wig and closure lace wig, we offer large(23.5 inches), medium(22.5 inches) and small(21.5 inches) capsize. For our U part wig, we offer small cap size. We write the size option in the FAQ. If you want small cap size next time, pls check what kind of wig you buy or you can send an email (stella@luvmehair.com)to us to confirm. Or you can leave a message in the order notes, then we will contact you.