Is Lumens.com a scam or a legit company?

asked by Stephanie O. on 1/21/19

7 Answers
Thumbnail of user bryanr104

If this is not a scam, they're trying really hard to be one.

Helpful  (2)
Thumbnail of user anniem131

Lumens.com is a scam; they are not an honest business. They sell defective merchandise under their 'open box' label and then will not accept returns.

Helpful  (2)
Thumbnail of user timothyf367

I rarely write reviews, but feel it is necessary to let the world know how dishonest this company is. I only ordered from them because they clearly stated an item I needed immediately was in stock. I paid extra for overnight shipping. Then I get a notice that it would not ship for two more weeks because of the volume of things they needed to ship. Then when that date passed, I called and was told that it was never really in stock and the manufacturer had another two month back order. They deceived me and offered no apology.

Helpful  (1)
Thumbnail of user vincentu9

SCAM
I couldn't believe the customer service. Literally THE WORST online shopping experience ever.

Helpful  (1)
Thumbnail of user amyl580

They are definitely not a reputable company. Steer clear of ordering anything from them.

Helpful  (1)
Thumbnail of user marving45

SCAM! Stay away. I made the mistake of ordering without looking at reviews.

Helpful  (1)
Thumbnail of user cherylp437

It's a legit company that needs to work on their customer service.

Helpful  (0)

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