LiveCareer Questions & Answers

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Here’s what consumers have asked with answers from LiveCareer staff and previous consumers.

67 questions answered
21% answered in 1 day
Question:

Never got my resume. called to cx. you keep billing. i do not have a job and do not have money. please refund my money. i have no monry left.

Answer:

Sue, we are so sorry for the delay and that you had this expirience, please send us a private message with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that we can see if we can be of further assistance.

By Laura T., Social Media Specialist
Question:

How do i unsubscribe? this is costing me an arm & a leg for something i have maybe used once or twice.

Answer:

We are sorry for the delay, Donna. You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also send us a private message and we can resolve the issue quickly for you.

By Laura T., Social Media Specialist
Question:

How do you cancel the subscription

Answer:

We are sorry for the delay, Lyn M. You can cancel your subscription at any time by calling our customer service line. Our toll free line is 1-888-816-0576. Our representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also send us a private message and we can resolve the issue quickly for you.

By Laura T., Social Media Specialist
Question:

I would like to cancel my account please

Answer:

They probably won't return your money. I have cancelled twice and gone back in and all of my resume info is stored there so I do like it. To Cancel: Scroll over your name and click on My Settings then scroll down to cancel subscription-make sure you get a confirmation number and they will send you an email confirmation as well. Save it.

By Connie S.
Question:

Livecareer is a scam and i am very disappointed with the trial product and the fact they did not cancel. i am unemployed and now face over $70.00 of unauthorized charges. disgrace!

Answer:

I totally agree! They've played me as well. They are a fraudent agency that need to be consistant.

By Kyera C.
Question:

Hi i wish to cancel my subscription, how do i do it?

Answer:

The easiest way is to use the live chat on their site.

By Matthew R.
Question:

Stop remove mo

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