Lilicloth Questions & Answers

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Here’s what consumers have asked with answers from Lilicloth staff and previous consumers.

59 questions answered
7% answered in 1 day
Question:

Do you deliver to belgium?

Answer:

Yes, we can deliver to BELGIUM. You are welcome to place an orde online. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

By Miss W.,
Question:

Hi, do you have a phone number i could order from?

Answer:

Sorry for any inconvenience caused. Currently we do not provide phone service. You can place an order online. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

By Miss W.,
Question:

I received an email from you regarding my credit card, which i had to change because it was compromised. you have enrolled me in afterpay which i do

Answer:

Hi there, We cannot see your full name here and thus we cannot locate your order. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

By Miss W.,
Question:

What is the address of lilicloth?

Answer:

Sorry, but what address you refer to? Here are the information about our company, please check. Https :// lilicloth. Com/information/About%20Us

By Miss W.,
Question:

What is the return address? i don't want a refund or replacement. i just don't want the product.

Answer:

Hi William, Sorry to hear that the product does not meet your expectations. You can contact the Customer Service team to make a return. Return Policy -All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 15 days from the delivered date. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

By Miss W.,
Question:

Apparently miss w was going to contact me but did not. why not?

Answer:

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!

By Miss W.,
Question:

On september 1, i ordered a shirt, as of today it has not left china "status is, item is ready for departure" i requested a refund. i was told no.

Answer:

Sorry for any inconvenience caused. Would you please provide your order number so that we can help you? For orders in transit, sorry that we cannot cancel it. You can wait until you receive the parcel and then contact us to make a return. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By Miss W.,
Question:

Hi i still have not received my order. i was tracking it and on june 2nd disappeared in illinois. i am going to dispute the charge if i don't find o

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l.,
Question:

Lost my order number. can you resend it

Answer:

Sorry that we couldn't locate your order in our store under your current email address, could you please provide us one of the following information for us to check? Then we can help you solve your problem. 1. Order number( priority) 2. Email address you used to place this order 3. Transaction number you paid for this order 4. Phone number you used in this order If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l.,
Question:

I placed an order for a shirt in mid march and still have not received it... today is 5/29/2021

Answer:

Sorry for all convenience caused. Could you tell us your order number so that we can try our best to check and handle this issue for you? We will always strive to improve the quality and service of our products and strive to create a better shopping platform. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth

By - l.,

Can’t see your question? Ask to get answers from the Lilicloth staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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