On September 1, I ordered a shirt, as of today it has not left China "status is, item is ready for departure" I requested a refund. I was told NO.

asked by Nan j. on 9/8/21

1 Answer
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Sorry for any inconvenience caused. Would you please provide your order number so that we can help you?

For orders in transit, sorry that we cannot cancel it. You can wait until you receive the parcel and then contact us to make a return.

If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Lilicloth

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