LightInTheBox Questions & Answers

You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company. This company is a SCAM and a joke. When trying to return all of the junk they sent to me...they first asked for photos.which I sent.they then said they require photos with the original packaging...which I had clearly thrown away all of the clear plastic cellaphane. They are a SCAM! DO NOT ORDER FROM THEM OR YOU WILL BE SORRY!

You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company. This company is a SCAM and a joke. When trying to return all of the junk they sent to me...they first asked for photos.which I sent.they then said they require photos with the original packaging...which I had clearly thrown away all of the clear plastic cellaphane. They are a SCAM! DO NOT ORDER FROM THEM OR YOU WILL BE SORRY!

You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company. This company is a SCAM and a joke. When trying to return all of the junk they sent to me...they first asked for photos.which I sent.they then said they require photos with the original packaging...which I had clearly thrown away all of the clear plastic cellaphane. They are a SCAM! DO NOT ORDER FROM THEM OR YOU WILL BE SORRY!

You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company. This company is a SCAM and a joke. When trying to return all of the junk they sent to me...they first asked for photos.which I sent.they then said they require photos with the original packaging...which I had clearly thrown away all of the clear plastic cellaphane. They are a SCAM! DO NOT ORDER FROM THEM OR YOU WILL BE SORRY!

You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company. This company is a SCAM and a joke. When trying to return all of the junk they sent to me...they first asked for photos.which I sent.they then said they require photos with the original packaging...which I had clearly thrown away all of the clear plastic cellaphane. They are a SCAM! DO NOT ORDER FROM THEM OR YOU WILL BE SORRY!

You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.

The quality is horrible and yes they are in China so to return anything you will spend more on shipping that the item is worth. Save your money!

Yes. It has been a nightmare talking to a computer (no person) to get them to acknowledge that the incorrect item was sent. They force you to pay the return postage and the item to CHINA!. NO REFUND UNTIL YOU DO. Inaccurate advertising. Cost me more to deal with this than the original item. DO NOT BUY FROM THEM. They treat their customers like idiots, K. Proctor 30/01/23

They aren't there merchandise is total crap and to return it you pay shipping to China which is incredibly expensive. They don't refund the shipping they charged you on the order or the extra charge they add for insurance so for me my $99 order after $48 to ship back to China I would get $30!

Yes they are reputable, they have their size charts on their site for each dress. Remember these are the makers of the dresses ect. So make sure to check out their size charts.