CANNOT LOG INTO MYSURVEY.COM - E MAILED THEM SEVERAL TIMES ABOUT THIS, IT JUST KEEPS GOING BACK TO THE LOGIN SCREEN. DOESN'T SAY ANYTHING IS WRONG WITH MY LOGIN OR ANYTHING. DID THEY SHUT DOWN OR SOMETHING, GO ON VACATION? I HAD JUST CASHED OUT AND GOT MY $, BUT I STILL HAVE MONEY STILL ON MY ACCOUNT.

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CANNOT LOG INTO MYSURVEY.COM - E MAILED THEM SEVERAL TIMES ABOUT THIS, IT JUST KEEPS GOING BACK TO THE LOGIN SCREEN. DOESN'T SAY ANYTHING IS WRONG WITH MY LOGIN OR ANYTHING. DID THEY SHUT DOWN OR SOMETHING, GO ON VACATION? I HAD JUST CASHED OUT AND GOT MY $, BUT I STILL HAVE MONEY STILL ON MY ACCOUNT.

asked by Sherry C. on 6/17/16

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Jenny M. · Answer 1 · 2016-07-13T08:46Z

Jenny M.

on 7/13/16

Well I can say this, TYPING IN ALL CAPS IS CONSIDER SHOUTING!

But... it also could be why you cant log in. Unless you set your password in caps, it's usually case sensitive. See if that's not the problem.

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