LeVel Questions & Answers

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Here’s what consumers have asked with answers from LeVel staff and previous consumers.

52 questions answered
6% answered in 1 day
Question:

I have a question about thrive i am on it i am still so tired and do not have this energy boost they talk about

Answer:

I've been on it a month. Doesn't work. Sorry you got sucked in to this.

By Kris M.
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Question:

Yes i would like to actually talk to someone. i have a grievance with customer support. i live the products but did not approve an order that was sent. how can i talk to someone by phone please. it seems the customer support person is not concerned at all about customer satisfaction.

Answer:

199 BBB complaints. Promoters do this alot with fraud. They all want the bonus like in the pictures with the car. They go into thinking once they meet a certain goal they get a car but really the car is paid in payments over years & they must keep selling in volume the whole time or the payment isn't made. They don't get anything. They basically qualify to be trapped selling it cuz they'll look stupid after posting a car when the repo man comes. They need 2 autoship customers a month to get themselves freebies for their posts. Check out the BBB page undel LeVel Thrive. The promoters all lie saying no complaints at the BBB and place a link but the link shows no bad stuff cuz it isn't the correct one it only says one word Thrive

By Michelle S.
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Question:

How do i cancel my order

Answer:

If you are a customer you have to log into your customer account and under your orders click the pause autoship and then you should be able to delete the auto ship all together. If you have already received the product contact your promoter or the person who signed you up as a customer and ask them to contact support. You will not get 100% of the money back even if the product is unopened( they charge a restocking fee) and you have to pay return shipping but they will take it back. Your best bet is to ask a promoter to buy the product back from you. Hope that helped.

By Samantha A.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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