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Lazada Questions & Answers
1,609
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
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Question:
Pwede po ba iclaim ko na lang sa lbc or any carrier yung order ko? although cash on delivery nilagay ko.
Question:
If there is no tracking number issued after an error after i placed my order does it mean my order is void or not applicable?
Question:
I have read issues on this thread regarding delayed refunds. i was kinda worried that i will experience the same thing. i ordered huawei honor 4c (gold - item no hu863elaoj6oanph-846275) using a credit card and have to cancel it due to duplicate request my order # is 332189962 i already received an email notification that it was already cancelled and will have to wait 5 to 15 days for local credit cards - i just want to make sure that there will be no issues on my refund.
Question:
I ordered multiple items and i used a voucher (₱150.00 less to my total amount). after placing my order it shows that both items will arrive in different days, how will be the voucher be applied?
Question:
Where is my order? delivery is super delayed... today is the last day of their given timeline of delivering the item. 329129662
Question:
Wala talagang kwenta yang lazadang yan! jung pwede lang sana magmura pra mexpress ko galit ko! very poor service! i will never order from you again! it's taking soooo loooong before you ship the item. you should have not put "in stock" on the item if you don't have it on hand and can deliver asap! it seems that you are still ordering the item from your supplier. what the! i've been ordering from marketplaces before but it's never been this loong before they ship the item! very disappointing! very frustrating! very hassle!
Question:
Hi! my dad ordered farcry4 limited editon last week nov 5 or 4 maybe, and then he again ordered another cd black ops 3 yesterday 11/9/15 and already today we received a message that its already being shipped. just one day after, but the cd farcry 4 we haven't received any notice. i hope tomorrow we will receive a message because its just irritating that its taking this long. just like last oct 29. my dad ordered farcry 4 the regular one, amd at the same time ordered a power bank. the next day (oct 30) he received a message the power bank is being shipped. at first it was okay. but then 7 days later still no message about the cd. that why we cancled it and ordered the limited edition. i hope you guys work on this one
Question:
How to fill up order form.?
Question:
Hello, good day! for last i need to follow-up about my pending items of manhattan homemaker non stick cookware set of 5 (red), i only recieved 3 lsat october 7,2015, and i still lack 2 items. nobody answering my phone calls, when i am calling the customer service, and i am not always online to visit my gmail, please facilitate and response to my request as soon as possible, i am slowly loosing my trust already, i want to get my money's worth and satisfaction of your service thank you very much, order # 331755222
Question:
Hello, good day! for last i need to follow-up about my pending items of manhattan homemaker non stick cookware set of 5 (red), i only recieved 3 lsat october 7,2015, and i still lack 2 items. nobody answering my phone calls, when i am calling the customer service, and i am not always online to visit my gmail, please facilitate and response to my request as soon as possible, i am slowly loosing my trust already, i want to get my money's worth and satisfaction of your service thank you very much order # 331755222
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