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Lazada Questions & Answers
1,611
reviews
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
answered in 1 day
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Question:
Refund or replacement of my returned item.
Question:
March 5, 2018 worst customer service for returns - sends damaged defective items then has no exchange and no refund order no 393874873
Question:
I have received your response to my review. the order number is 333881573. please advise how you propose to rectifiy this situation
Question:
Why you give me a fake item?
Question:
Why on earth would you give your customers a lot of headache on returning? 161815735023, rn374963193010201,order 374963193. carl e. not doing his job.
Question:
Can i claim my refund using an id that is not on their list?
Question:
How will i know the redelivery status of my returned item? someone pls help me. already calling customer service but of no help
Question:
How's the delivery of my returned item? order num 396777591
Question:
Hello. i want to cancel my order : 351889711 thank you. i ordered iphone 6s plus worth 33k. i want to cancel bc i have financial problem
Question:
Hello sir/mam what if product is factory defect how to change or replace?
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