Kizoa Questions & Answers

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Here’s what consumers have asked with answers from Kizoa staff and previous consumers.

383 questions answered
11% answered in 1 day
Question:

How do i rearrange the order of my photos in the slide show

Answer:

Hi Lisa! You can rearrange the order of your photos in your slideshow by simply dragging the photos to the slide you want them on. For example, if you drag the photo from slide 8 to slide position 4, the slide that was originally on 4 will be switched to slide 8. You can also insert a photo in between two slides if you want to add in more photos. Feel free to call us at (844)898-4402 if you want some step by step help :)

By Veronica G., CEO
Question:

I purchased the premium pkg and finished my video slide show, but having a horrible time trying to burn it to a dvd. the player gets stuck in the 'video grabbing' process. i have uninstalled the player and reinstalled to see if that helps, but still no luck. it has been sitting on '50minutes remaining' for at least 12hrs now. help

Answer:

Hi Rae, I'll try and help you asap! Can you please send me an email at veronica.gomez@kizoa.com and include your Kizoa email address so I can take a look and check for any bugs, I can also send you a DVD-burning file of your slideshow so you don't have to wait. I'll be keeping an eye out for your email! -Veronica

By Veronica G., CEO
Question:

Can i download my slideshow for free for the firstime?

Answer:

Hi Kris! While you won't be able to download your slideshow for free to your computer, you still can share it for free by email, Facebook, or upload it to Youtube.

By Veronica G., CEO
Question:

Can multiple albums be put in a list and automatically play consecutively?

Answer:

Hi! Yes you can create a slideshow using as many photo albums and photos as you like, we do not have any limits to the quantity of photos used. You'll be able to determine in which order the photos will appear ;)

By Veronica G., CEO
Question:

Can kizoa slides be used on slideshare?

Answer:

Hi Esther! Slideshare only accepts documents such as PDF, Open office, and Powerpoint since they focus more on plain image slides with no animation or movement. ;)

By Veronica G., CEO
Question:

Can you edit the beginning of a song and start it a few seconds in?

Answer:

Hi Jodi! If you want to crop music then for now we recommend using music-editing software that will allow you to cut the music then upload your edited music file onto your Kizoa account. We do plan on adding a similar feature this year to Kizoa though =)

By Veronica G., CEO
Question:

Answer:

Hi! Where exactly are you looking for the trajectory? While you are making a collage?

By Veronica G., CEO

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