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Hi. What can you do to get my confidence after seeing your reviews of which the great majority are negative (mostly for shipping issues)?

asked by Steve V. on 10/28/17

1 Answer
Steve,

Thank you for giving us the opportunity to earn your business. We know shipping issues, whether changes of projected delivery dates or products not arriving as expected, are significant for our customers. As such, we work with our vendors and the shipping companies we partner with to continually improve the service we're able to provide. Additionally, we use actual ship-time data to keep our estimates as up-to-date as possible.

Thank you again for your question. Please don't hesitate to reach out to us again here or by calling one of our helpful customer service agents at 1-800-541-8683 if we can provide other information to win your trust.
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