JustFlowers Questions & Answers

125,392 reviews

Here’s what consumers have asked with answers from JustFlowers staff and previous consumers.

43 questions answered

42% answered in 1 day

Question:

What kind of a business will you change to so you can continue scamming innocent people you scumbags? What kind of a business will you change to so you can continue scamming innocent people you scumbags?

Answer:

Karen B., What is your seven-digit order number?...

By CustomerService -., over a year old

Question:

Check order number 8836263 please. i never got a confirmation email. mother-in-law did not get the flowers. i ordered on saturday afternoon. y Check order number 8836263 please. i never got a confirmation email. mother-in-law did not get the flowers. i ordered on saturday afternoon. y

Answer:

Dear Rose Cascarelli This is a courtesy notice in regards to your order to Faye Begliutti. Due to a delay in delivery your order has been rescheduled and will be attempted today, 05/13/2019 We sincerely apologize for the delay.

By CustomerService -., over a year old

Question:

Man where is my flowers that i've ordered a day before mother's day for my mom. and don't give me no bull$#*! answer.

Answer:

DeAngelo C., What is your order seven-digit order number?

By CustomerService -., over a year old

Question:

Order number is 8860442. eta? today i hope! Order number is 8860442. eta? today i hope!

Answer:

Your order should've already been delivered yesterday on Mother's Day

By CustomerService -., over a year old

Question:

Why did my order did not get delivered on may 11,2019 order # 8829901 Why did my order did not get delivered on may 11,2019 order # 8829901

Answer:

Irece S., Your order was delivered on Sunday May 12th

By CustomerService -., over a year old

Question:

I meant 8768182! never again I meant 8768182! never again

Answer:

Carole Bowley, we have located your order and we are terribly sorry that we were unable to fulfill it. Unfortunately, the order had slipped through cracks. Please accept our most sincere apologies.

By CustomerService -., over a year old

Question:

8768185 - shocking that i received my credit so soon but bare in mind we will never use justflowers.com again! ever! carole b 8768185 - shocking that i received my credit so soon but bare in mind we will never use justflowers.com again! ever! carole b

Answer:

Carole B., the order number 8768185 doesn't seem to match anyone named Carole in our system.

By CustomerService -., over a year old

Question:

I need to know where my delivery is! it was supposed to have delivered on valentines day! noone has emailed me or got back to me! order# 8768182!

Answer:

We are writing to inform you that we have credited your account in full for your Valentine's Day order. This credit should post on your account within 4-10 business days. We are terribly sorry that we were unable to deliver your gift. If you have any questions please do not hesitate to contact us. Thank you, JUSTFLOWERS.COM 800.716.7559 service@justflowers.com

By CustomerService -., over a year old

Question:

Where the hell is my delivery

Answer:

Carole B., we are here to help. Can you provide your seven-digit order number?

By CustomerService -., over a year old

Question:

I ordered flowers to be sent to park city utah 84098..what florist do they use there?

Answer:

Hi Elaine, we would be glad to assist you. What is your seven-digit order number?

By CustomerService -., over a year old

12345

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
JustFlowers?