JustFlowers Questions & Answers

125,396 reviews

Here’s what consumers have asked with answers from JustFlowers staff and previous consumers.

43 questions answered

42% answered in 1 day

Question:

No flowers. 4 days late...order number. 9011774 No flowers. 4 days late...order number. 9011774

Answer:

Stephen, your order was delivered on Thursday, May 14th

By CustomerService -., over a year old

Question:

Refund or orders 9025610 & 9025611! you did not deliver when you were supposed to. we send flowers to keep together and you fail and keep us apart. Refund or orders 9025610 & 9025611! you did not deliver when you were supposed to. we send flowers to keep together and you fail and keep us apart.

Answer:

Both orders were cancelled and refunded on May 14th

By CustomerService -., over a year old

Question:

Still looking for my orders, 9025610 and 9025611. you did not fulfill your obligation on date paid for. i want refund for both orders. Still looking for my orders, 9025610 and 9025611. you did not fulfill your obligation on date paid for. i want refund for both orders.

Answer:

Both orders were cancelled and refunded on May 14th

By CustomerService -., over a year old

Question:

Hi would like to know what year they plan to deliver the flowers. 90044798 they sent my wife a picture on the internet..she thought that was it! Hi would like to know what year they plan to deliver the flowers. 90044798 they sent my wife a picture on the internet..she thought that was it!

Answer:

The order number provided is invalid. It should be a string of seven digits.

By CustomerService -., over a year old

Question:

Hi would like to know when flowers ordered were not delivered as advertised. this is a breach of contract.. need a time month year to be rec Hi would like to know when flowers ordered were not delivered as advertised. this is a breach of contract.. need a time month year to be rec

Answer:

Can you please provide your seven-digit order number?

By CustomerService -., over a year old

Question:

#8926079 i ordered a funeral arrangement but did not receive a receipt. how will i know the arrangement will be delivered on time? how do i track? #8926079 i ordered a funeral arrangement but did not receive a receipt. how will i know the arrangement will be delivered on time? how do i track?

Answer:

Hi Pam, Your order was delivered on 12/11/2019 at 449pm. We have gone ahead and sent the invoice for your order to the email address we have on file for you.

By CustomerService -., over a year old

Question:

8906632 how will i know what time delivery is made? 8906632 how will i know what time delivery is made?

Answer:

Hi Tina, Your order was delivered on October 11th at approximately 513PM.

By CustomerService -., over a year old

Question:

Where are the flowers supposed to be delivered to me mother'e day #8832030

Answer:

We will contact our local florist to get delivery confirmation.

By CustomerService -., over a year old

Question:

Pack up your scam website and move back under the toilet you crawled out of. Pack up your scam website and move back under the toilet you crawled out of.

Answer:

Karen B., What is your seven-digit order number?...

By CustomerService -., over a year old

Question:

Can you look at yourself? what level of hell are you planning on descending to? 7? that's where you belong.

Answer:

Karen B., What is your seven-digit order number?...

By CustomerService -., over a year old

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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