JustFlowers Questions & Answers

Here’s what consumers have asked with answers from JustFlowers staff and previous consumers.

43 questions answered

42% answered in 1 day

Question:

Please know i will not stop trying. my wife's order# 8820931. we want a full refund. not another "attempt" for you to deliver them. Please know i will not stop trying. my wife's order# 8820931. we want a full refund. not another "attempt" for you to deliver them.

Answer:

The order number mentioned does not seem to match your name. Can you please confirm both the name of the customer and the recipient?

By CustomerService -., over a year old

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Question:

Where is order 8821294? disgusting scammers. i am hitting every review site. we will put you out of business.

Answer:

Karen Belciglio, we are so sorry you feel this way. Please let us know if there is anything we can do. We are here to help.

By CustomerService -., over a year old

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Question:

Order number is 8820416. i have been calling non-stop since yesterday to cancel my order, no one has answered the phone. can i get a full refund? Order number is 8820416. i have been calling non-stop since yesterday to cancel my order, no one has answered the phone. can i get a full refund?

Answer:

Gabriella Marrufo we are writing to inform you that your order 8820416 to Veronica Marrufo has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us.

By CustomerService -., over a year old

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Question:

Where are my flowers?order #8612675

Answer:

David, our order notes indicate that you requested that your order be cancelled on Sunday May 14th.

By CustomerService -., over a year old

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Question:

Need to track delivery due today 1/4/13 for a funeral - 1 hour from now. ordered 4 days ago - if not delivered can i claim refund? cost me $175.00 Need to track delivery due today 1/4/13 for a funeral - 1 hour from now. ordered 4 days ago - if not delivered can i claim refund? cost me $175.00

Answer:

Hi Noreen, please provide your seven digit order number.

By CustomerService -., over a year old

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Question:

How can they get such positive reviews? are employees required to submit reviews? How can they get such positive reviews? are employees required to submit reviews?

Answer:

Barbara Churchill, we are writing to inform you that your order 9745231 to Heather Churchill has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us. Sincerely, JUSTFLOWERS.COM 800.716.7559 service@justflowers.com SMS: 323-410-2510

By CustomerService -., on 5/19/23

Question:

I have told you the order number in the 20 emails and many phone calls that you refuse to answer. give me my money back. I have told you the order number in the 20 emails and many phone calls that you refuse to answer. give me my money back.

Answer:

Hi Shawna, can you please provide your seven-digit order number?

By CustomerService -., over a year old

Question:

My mother's day flowers still haven't been delivered & i spent a fortune. i am requesting a cancelation & refund but they won't get back to me. help? My mother's day flowers still haven't been delivered & i spent a fortune. i am requesting a cancelation & refund but they won't get back to me. help?

Answer:

Hi Valerie, what is your seven-digit order number?

By CustomerService -., over a year old

Question:

Where are you located?

Answer:

We have a network of florist based in all 50 states.

By CustomerService -., over a year old

Question:

Do you have plants? Do you have plants?

Answer:

Yes. Please check the following link: https://www.justflowers.com/plants.asp

By CustomerService -., over a year old

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JustFlowers Questions & Answers

Please know i will not stop trying. my wife's order# 8820931. we want a full refund. not another "attempt" for you to deliver them. Please know i will not stop trying. my wife's order# 8820931. we want a full refund. not another "attempt" for you to deliver them.

Where is order 8821294? disgusting scammers. i am hitting every review site. we will put you out of business. Where is order 8821294? disgusting scammers. i am hitting every review site. we will put you out of business.

Order number is 8820416. i have been calling non-stop since yesterday to cancel my order, no one has answered the phone. can i get a full refund? Order number is 8820416. i have been calling non-stop since yesterday to cancel my order, no one has answered the phone. can i get a full refund?

Where are my flowers?order #8612675 Where are my flowers?order #8612675

Need to track delivery due today 1/4/13 for a funeral - 1 hour from now. ordered 4 days ago - if not delivered can i claim refund? cost me $175.00 Need to track delivery due today 1/4/13 for a funeral - 1 hour from now. ordered 4 days ago - if not delivered can i claim refund? cost me $175.00

How can they get such positive reviews? are employees required to submit reviews? How can they get such positive reviews? are employees required to submit reviews?

I have told you the order number in the 20 emails and many phone calls that you refuse to answer. give me my money back. I have told you the order number in the 20 emails and many phone calls that you refuse to answer. give me my money back.

My mother's day flowers still haven't been delivered & i spent a fortune. i am requesting a cancelation & refund but they won't get back to me. help? My mother's day flowers still haven't been delivered & i spent a fortune. i am requesting a cancelation & refund but they won't get back to me. help?

Where are you located? Where are you located?

Do you have plants? Do you have plants?

Can’t see your question? Ask to get answers from the JustFlowers staff and other customers.

Where is order 8821294? disgusting scammers. i am hitting every review site. we will put you out of business.

Where are my flowers?order #8612675

Where are you located?