JustFashionNow Questions & Answers

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Here’s what consumers have asked with answers from JustFashionNow staff and previous consumers.

210 questions answered
4% answered in 1 day
Question:

I ordered on april 8 order no. j2167283 and never received an email of when it will be shipped. it is now may 9. when will i receive my order?

Answer:

For your problem, we checked and find all the three packages of your order were delivered already according the track info.

By Justfashion N.
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Question:

I ordered things ages ago and as yet have not got them. i have not heard from you at all. regards ruth

Answer:

We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed. For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.

By Justfashion N.
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Question:

I have requested countless times the status of my order & am not getting a shipping date.i ordered weeks ago.i paid for this order! order no.j2146562

Answer:

For your problem, we checked and find the track info show your order was delivered already. Please kindly understand.

By Justfashion N.
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Question:

Answer:

China Refund centre CHINA BANK ACC CHINA CLOTHES SIZES CHINESE RIP OFF

By Trisha R.
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Question:

Wondering when i will receive the dress that i ordered a week or so ago. no notice of when it was shipped and when it will arrive.

Answer:

The reason it is taking so long is because the company is based in China and is distributed throughout the U.S., in Colorado. You'd better like it because if you want to return it, they will make you pay sipping back to China and that will cost you as much or more than the merchandise itself. It is all a real sham.

By Maria G.
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Question:

Why is this business allowed to operate at all?

Answer:

I have no idea! They should be shut down... absolute fraudsters

By Sue H.
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Question:

How do you get away with selling such crap?

Answer:

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

By Justfashion N.
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Question:

Still have not recieved my order of 2 pairs os shoes and its been 8 weeks already! i dont have my order number so how do i track my order?

Answer:

I am so sorry, but you are unlikely to receive your merchandise. And if you do, chances are that it will be the wrong size, material or quality -- generally all three. Keep on them. I had a 20-email go-round with JFN's US customer service reps and got nowhere. I had ordered a pretty, simple blue linen maxi dress in US Size 10. When it arrived -- very, very late -- it was more like a US size 22! So big was it that a seamstress I use said it could not even be cut down or altered without simply remaking the dress at a cost of US$75. That's unacceptable for a US$29.95 dress. I will just have to donate it to charity. I am SO sorry about your shoes. Have you searched your emails for Just Fashion Now (or JustFashionNow)? That's how I found my order number. It was printed on the order confirmation sent to me. It began with J. Happy hunting and good luck. Marianne A. Miami, FL USA

By Marianne A.
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Question:

Answer:

Can you get blood out of a stone? Good luck to you

By Sue H.
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Question:

Can you tell me how long my order will take was ordered on monday many thanks

Answer:

It takes about 3 weeks or longer to receive your order, if you're lucky. And don't be fooled by the pictures of thetems they post because whatever you order is definitely NOT going to look like that, not even remotely.

By Freddie W.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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