JustFashionNow Questions & Answers

Danke für Ihre Rückmeldung. Sie können es auf dieser Seite https://www.justfashionnow.com/order-query einreichen, nachdem Sie Ihre E-Mail-Adresse und Bestellnummer eingegeben haben. Sie erhalten unsere Rücksendeanweisungen innerhalb von 24 Stunden nach erfolgreicher Übermittlung der Anfrage. Wenn Sie weiterhin Hilfe bei Ihrem Rückgabeprozess benötigen, zögern Sie bitte nicht, uns unter support@justfashionnow.com zu kontaktieren oder online mit uns zu chatten. Unser Team steht Ihnen rund um die Uhr zur Verfügung, um Sie bei allen auftretenden Problemen zu unterstützen.

For more details, you can check the return policy here: https://www.justfashionnow.com/information/returns. If you need to return something, please contact us with your order number via email at support@justfashionnow.com or chat with us. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.

Good day. Yes, the size chart of each product page is true. For choosing size ，We recommend you use "Size Guide " to better determine your ideal size, because sizing varies between our items. "Size Guide" with detailed product measurements is included on each product page.

For more details, you can check the shipping policy here:https://www.justfashionnow.com/information/returns Or please contact us with your order number via email support@justfashionnow.com / chat again. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.

Our main fulfillment center is located in Asia and most of our products are shipped from there.

We apologize if you have not received a response from us via email & chat. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked. For email it may went to your spam or junk folder. About your refund. Could you please advise what is your order number so that we can check? Or please contact us with your order number via email support@justfashionnow.com / chat again. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.

We apologize for any difficulty or frustration you have experienced with returning items and accessing your account on our website. Regarding the issue of returns, please contact our customer service team with your order information and details of the issue so we can investigate and assist with the return process if applicable. Regarding the issue of accessing your account, please note that you can try resetting your password by clicking on "forgot password" and following the instructions provided. If you continue to experience difficulty, please contact our customer service team for further assistance.

We are a legitimate company. Please don't worry. You can find more information on how to contact us by visiting our website's "Contact Us" page. Alternatively, you can send us an email at the address listed on our website(support@justfashionnow.com). We will do our best to respond as soon as possible and address any issues or concerns you may have.

Thank you for your question. Sorry to tell you that we do not offer phone service. Instead, you can contact us via email at support@justfashionnow.com or live chat. If you need additional assistance, please feel free to contact us.

Thank you for your feedback. In order to better help with your issue, could you please provide your order number for checking? If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!