JustFab Questions & Answers

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your account, we are available 24/7 at 1-866-337-0906.

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. The $49.95 VIP credit can be used for any single item up to $80, a curated bundle, or a 2-for-1 Bundle (Any two items up to $39.95 each). However, it cannot be used on clearance or final sale items or any other promotions.

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. Once your membership is canceled, it's guaranteed that there will be no future charges. It only happens when members make a new purchase after the cancelation or create another account.

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. If you don't want to get charged, please visit the site between the first and fifth of the month and click "Skip the Month" on the Account Info page which is located in the drop-down menu next to your shopping cart. You can also find the skipping button if you're on the mobile app, just go to the "My Account" page. We send email reminders on the 1st and 5th of each month, reminding you to skip. You may also set a phone reminder. Apart from skipping online, you can also contact us and we will be glad to skip for you.

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your account, we are available 24/7 at 1-866-337-0906.

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. Yes, you can cancel or delete your JustFab account anytime.

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. You can contact us through live chat or call our Member Services representatives for real-time assistance regarding your membership, we are available 24/7 at 1-866-337-0906.

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. You can always find the skip-this-month button either on the main page of your account or on your Profile. Once you are done skipping the month, try to refresh the page and see if the skip button is grayed out or unclickable. If it is, then that means you have successfully skipped the month.

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. You can contact us through live chat or call our Member Services representatives for real-time assistance, we are available 24/7 at 1-866-337-0906.

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. You may reach out to our Member Services Team at this phone number 1-866-337-0906 or via the live chat for further assistance about removing your credit card information.