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JustFab Questions & Answers
8,383
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Here’s what consumers have asked with answers from JustFab staff and previous consumers.
134
questions answered
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Question:
I bought shoes 2 months ago on two seperate accounts (mine and my boyfriends as he was getting me some as a surprise) and only 1 pair actually showed up the other got cancelled. after i received a £35 charge the first month i cancelled my account. i now keep receiving £35 charges and was wondering if anyone has actually been refunded because i don't want a £35 credit, if my account was cancelled that money should not have left my bank account in the first place.
Question:
I received shoes yesterday. my first order. did not realise how site worked. i cancelled my membership yesterday and received a email confirming this. the two pair of shoes have clearly been worn before and now im worried they will charge me more than £35.00. has anyone had an experience like this?
Question:
Can i send a money order??
Question:
Hi all i want to contact justfab uk whome should i ring? the contact number is not working? can anyone help me
Question:
I am trying the uk phone number to talk to someone!
Question:
Membership was cancelled. so how do i access my £35 credit that was remaining?
Question:
I just joined just fab but i still don't u destined how it works. i added some shoes and bags in my basket since i was told i can get 75%off on my first order... for example, i saw a sandal which is usually 35 pounds but on sale for 9pound as first timer, but i was surprised when i saw full price as i was about to check out... i couldn't continue with the purchase as i don't understand why i should pay full price again since it is on sale and i tick vip member.
Question:
I still have £70 on credit which i would rather prefer to have that money back. i can't understand why this company carries on with this type of practice when the reviews are just horrendous.
Question:
I have no questions. i just want to say that ashley neill tipton should have been the one to win the challenge on project runway. i know that edmond newton did have a very nice bombshell dress but, i felt that it was only wearable for ladies in there 20ies who are single or going on a hot date. ashley's, however, was super cute, and could be worn by all ages from pre-teens to women in there 30ies, and the jacket was so amazing it would have been gone in a snap. me and my sister were watching it and she was telling me how she so wanted that look and i thought that if ashley eon that would be a great birthday present. now i know that ashley didn't win but i still feel that ashley's look should be reproduced. (and if it ever is please let me know.)
Question:
How have you got away with it for so long?. your company should have been shut down ages ago! underhand practises. also how do you sleep of a night knowing you're ripping people off? £35 a month for 9 months! how would you feel if someone took that much money out of your account and wouldn't give it back? await your reply so i can post it on twitter! carol kitchener
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