why do you charged my money even though i didn't buy anything?? i want to cancel my account and want you to refund the money.

asked by thao l. on 8/6/17

1 Answer
Thumbnail of user allisonc419

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. The $49.95 VIP credit can be applied to any single item up to $80, a curated bundle, or a 2-for-1 Bundle (Any two items up to $39.95 each). However, it cannot be used on clearance or final sale items or any other promotions. You may reach out to our Member Services Team at this phone number 1-866-337-0906 or via the live chat for further assistance about your credits and membership.

Helpful  (0)

Add your answer

Ask a question

Get answers from the JustFab staff and other customers.

Have a question about
JustFab?
Post Review