They are crooks beware

Hello! This is from the JustFab team. We know that this question was raised over a year ago, but we would like to address it. When you place your first order, we offer two check-out options: 'regular' and 'VIP'. Checking out as a VIP gets you a discount on your first order as well as special pricing and perks on future orders. However, it does also activate a monthly membership, as explained during checkout. Our membership charges $49.95 a month, which becomes $49.95 in VIP credit (good toward any 2-piece outfit/bundle or individual item up to $80). The "skip-the-month" feature is a tool we offer our members so they can have more control over their membership. Any time you don't want to participate -- for example, if you don't see anything you want to buy that month -- you can "skip the month" from the 1st to the 5th and you won't be billed. There is no limit to the number of times you can skip.

We would also like to let you know as a VIP member, we are sending you email reminders consistently, that's twice each month; one on the 1st to let you know about your new collection, and another on the 5th of the month for skipping reminders for you not to be billed for the month. You may also check your email preferences or set up an alarm on your mobile phone, so rest assured you will not be able to miss to skip the month.

Once you are done skipping the month, try to refresh the page and see if the skip button is grayed out or unclickable. If it is, then that means you have successfully skipped the month.

Yes the do deduct money if you're a VIP. Even after you cancel your subscription. The ARE crooks. FOR ANYONE IN THE USA HAVING PROBLEMS GETTING MONEY BACK OR CANCELLING THE SUBSCRIPTION CONTACT THE BETTER BUSINESS BUREAU ONLINE AND FILE A COMPLAINT. GIVE YOUR DETAILS IN A VERY FACTUAL WAY. THEY WILL CONTACT JUSTFAB FOR YOU AND GET YOUR $ BACK. TRY WITH CUSTOMER SERVICE FIRST AND WHEN THEY DON'T HELP YOU (WHICH THEY WON'T) WRITE DOWN WHAT HAPPENED AND THE AMOUINT YOUR OWED AND FILE A COMPLAINT. https://www.bbb.org/consumer-complaints/file-a-complaint/get-started.

Yes, they do. VIP is the only thing they allow. Do not order from this company.

Website is complictaed and sometimes opting out doesnt work. You will nevr get the money back and the shoes are terrible quality

Every month the card on file is charged $39.95 unless you opt out before the 5th of the month. I was with Justfab for over a year and never had problems. When I chose to close my account it was a quick phone call and it was closed immediately.

They deduct money regardless of what you do short of raising absolute hell with them. I would suggest getting a visa gift card for the amount of purchase and no more if you really want to order something.