Hi Rebecca, Here at JTV we strive to offer quality products that our customers are 100% satisfied with! However, because life can be unpredictable, we offer our in-house, Jewel Safe Protection Plan which covers your jewelry, gemstones, and watches for accidental damage and a wide array of day-to-day mishaps that can occur for a 2-year period! For full details of what Jewel Safe covers, please visit us at https://www.jtv.com/help/jewel-safe. Our website also includes a learning library that can offer tips and tricks to help clean, and keep your jewelry looking it's best! If we can be of any additional assistance please do not hesitate to let us know!

Yes. Just b careful that yu r not purchasing 14k gold PLATING. Buy the real deal and there will b no problems