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JoannesDress.co.uk Questions & Answers

92 reviews
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Here’s what consumers have asked with answers from JoannesDress.co.uk staff and previous consumers.

5 questions answered
0% answered in 1 day
Question:

Hi i was just wondering do you have a contact phone number

Question:

How long does a wedding dress take to make and deliver.

Question:

I have ordered a dress for my wedding next friday it was placed as rush order and the total cost was £208.86, i cannot trace the order on the online account and now no-one will reply to my email enquiries, i would like a full refund immediately, this is appalling customer service, i will be forced to take this further with consumer rights and will be taking legal action, please get in touch!

Answer:

Hello, I would also like to take legal action against this company, they truly are shocking. I had to order my bridesmaids dresses again after they refused me a refund. I spent £480 with them and the dresses were SHOCKING.

By Jane E.
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Can’t see your question? Ask to get answers from the JoannesDress.co.uk staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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